The Human Resource Officer will provide expertise in key areas of HR management, which include recruitment and staffing, compensation and benefits, staff development and organizational effectiveness, HR services, and data management, etc.

Main responsibilities include but are not limited to supporting the Group Head of Budget, HR and Support Service in:

• Reviewing, developing, and implementing HR policies/programs and initiatives;
• HR strategic planning, talent acquisition, and retention, performance evaluation and rewards management;
• Managing payroll, staff retirement plan, and other AMRO staff benefits, ensuring the effectiveness of compensation and benefits policies and programs for staff;
• Managing HR data, analyzing and monitoring key HR metrics and statistics;
• Liaising, communicating, and consulting with other groups/teams on HR policy/program issues;
• Coordinating with various authorities and IFIs on HR-related issues, maintain good working relationships with stakeholders; and
• Performing other functions as determined by Director/supervisor.

The candidate should possess:

• An advanced degree from a reputable university in the related fields of public/business administration, HR management, organizational development, economics, or social sciences;
• At least 5 years of relevant professional HR work experience; experience with International Financial Institutions (IFIs) or other International Organizations (IOs) would be advantageous;
• Affiliations with and/or certified/accredited by recognized professional HR associations, such as CIPD, IPMA-HR, SHRM etc. (a plus);
• Deep understanding/experience of IFIs’ best practices in dealing with HR strategy, policy and practice, staff planning and recruitment, performance management and career development, compensation and benefits policies, pension and insurance management, learning and organizational effectiveness, HR analysis, HR planning, and budgeting and HR services (including on-boarding, in-service, and off-boarding);
• Excellent organizational skills, solid teamwork, excellent oral and written English communication skills, strong interpersonal skills to interact with staff and external contacts of diverse cultural backgrounds at all levels, broad experience in coordinating activities in accordance with organizational practices, procedures and policies;
• Ability to lead, mentor, and coach, specifically, be able to supervise and plan the responsibilities of the assigned team, with oversight from supervisor;
• Strong persistence, and be efficient and timely in handling multiple tasks, be able to work under pressure and manage tight deadlines; perseverance when faced with difficult problems or challenges, and ability to remain calm in stressful situations; and
• High proficiency in software applications such as Microsoft Office (specifically Excel, PowerPoint, and Word).

Reporting to the Group Head of Strategy and Coordination Group (SCG), the Digital Communications Officer (DCO) is responsible for driving AMRO’s digital communications plan to achieve greater reach and engagement. This includes the creation, development and implementation of digital content that is aligned with AMRO’s image as an international organization. The role will also assist with virtual events such as webinars and live-streaming.

Main responsibilities include but are not limited to:

• Produce compelling and engaging online contents, and adopt the latest technology to enhance the reach and effectiveness of AMRO’s communication and outreach activities.
• Ensure that AMRO’s content or activities are published regularly in a timely manner on the website, LinkedIn, Facebook, Twitter and other platforms, by maintaining a digital content calendar to ensure daily social media content publication.
• Continue to look at ways to upgrade AMRO corporate website to enhance user experience and accessibility, which includes search engine optimization with support from our IT vendors.
• Provide daily operational support to AEAN+3 members on the online documents repository, including monitoring access by users, and assisting in solving any technical difficulties with our IT vendors.
• Track and monitor traditional media, website and social media platform analytics with a view to producing quarterly media report and providing statistics for performance measurement.
• Perform other ad-hoc assignments and tasks related to Communications as determined by the Group Head of SCG.

Other institutional responsibilities include but not limited to:

• Participate in any institution-wide activities as assigned, such as, participating as a member of AMRO’s internal committees or task forces;
• Lead and conduct trainings/seminars to share knowledge with AMRO staff or external stakeholders when requested;
• Perform any other duties as may be reasonably required in furtherance of AMRO’s overall goals.

The candidate should possess:

• A Master’s degree, or equivalent, in Communications, Journalism, Arts, Economics or related fields from a recognized university.
• Minimum 5 years post qualification industry experience in digital communications; Additional Corporate/ Media/ Employee communications experience is a plus.
• Good visual storyteller, with a passion for social media and experience in designing social content. Experience in creating video content/ editing is a plus.
• Excellent English writer with knowledge of digital media, finance and economic trends.
• Demonstrate the ability to work with team member.
• Eager to learn new skills relating to the fast-evolving digital landscape.

Closing date: March 1st, 2021